Analysis & Reporting Support

• Help creating or improving dashboards and reports
• Support resolving reporting tool issues or server problems
• Assistance gaining access to reporting tools
• Guidance ensuring dashboards are clear, accurate, and actionable

Reporting Tool Administration

• Support related to Cognos reporting tools. This includes request or removal of access, assistance, and issue support with reporting objects or server issues.
• Support related to analysis and reporting including Power BI tools and customized reporting solutions. This includes requests to add or remove access, gateway assistance, and issue support with reporting objects or server issues.

Data Architecture

• Support designing analytics-ready data structures
• Help planning models, semantic layers, and data objects
• Guidance ensuring dashboards and reports are built on stable architecture

Data Integration

• Support connecting data across systems
• Help diagnosing or reporting incidents with integrations
• Guidance identifying the right integration approach for a project

Data Transformation

• Help preparing, refining, or structuring data for analytics
• Support troubleshooting transformation issues in pipelines
• Guidance ensuring data flows are accurate and reliable

Data Warehouse and Cloud Access

• Help requesting access to cloud or warehouse-based data objects
• Support resolving access or permissions issues
• Guidance promoting or managing cloud-based analytics objects

Data Management

• Help working with data warehouse tables, lakehouse objects, or cloud datasets
• Support understanding or managing data lake files and analytics-ready objects
• Guidance ensuring data is structured for institutional use

Data Policies and Stewardship

• Guidance on understanding institutional data policies
• Assistance applying stewardship practices to analytics and reporting
• Support ensuring responsible and compliant data use

Data Standards and Data Quality Support

• Guidance on interpreting institutional standards for data consistency
• Support identifying and addressing data quality issues
• Assistance improving accuracy and reliability in analytics and reporting

Compliance Reporting

• Support preparing mandated reports and submissions
• Guidance ensuring alignment with accreditation and regulatory requirements

Strategic Data Analysis for Academic Planning and Policy

• Support conducting analyses to inform institutional decision-making
• Guidance using strategic datasets for academic planning and policy development

External Requests for Data

• Coordination and governance of institutional data shared with external entities
• Guidance ensuring external data use is appropriate and compliant

Training Resources and Documentation

• Help finding documentation, step-by-step guides, or recorded training
• Support accessing learning materials for Power BI, Fabric, Azure, OneLake, and related tools
• Option to share helpful resources your team has created

Training, Demos, Workshops, and Consultations

• Schedule demos or workshops for analytics tools
• Request training sessions for teams or units
• Schedule consultations to explore data needs or brainstorm solutions